Three tiers, one mission — take operations off your plate so you can focus on growth. Every engagement starts with a discovery call to confirm fit.
| Feature | Starter $2,500/mo |
Growth $3,500/mo |
Scale $5,000/mo |
|---|---|---|---|
| Dedicated weekly hours | 5 hrs | 8 hrs | 12 hrs |
| Operational audit | ✓ | ✓ | ✓ |
| Project management setup | ✓ | ✓ | ✓ |
| Weekly ops review | ✓ | ✓ | ✓ |
| Freelancer management | — | ✓ | ✓ |
| SOPs written & maintained | — | ✓ | ✓ |
| Monthly ops reporting | — | ✓ | ✓ |
| Vendor negotiation | — | — | ✓ |
| Quarterly business review | — | — | ✓ |
| Hiring support (full cycle) | — | — | ✓ |
A VA executes tasks. A project manager tracks deliverables. ChiefLayer owns outcomes — we're accountable to the business goals, not a task list. We make the calls your VA can't and your PM won't.
Monthly retainer, no long-term contract. We earn your continued business by delivering results. Cancel with 30 days notice. We find that clients who join planning to "try it for a month" end up on 12+ month engagements — but that's their choice to make.
Everything. We're stack-agnostic. Notion, Linear, Asana, ClickUp, Slack, Discord, Google Workspace, HubSpot — wherever your team already works. We meet you there, not the other way around.
Week 1 is the audit and onboarding. Weeks 2–4 are system setup. By the end of month 1, you'll have documented processes, a running project system, and actual ops capacity off your plate. Real compounding happens months 2–3.
Creator-led businesses doing $500K to $5M in annual revenue, with 2–20 people (employees + regular contractors). Too early and you don't need ops leadership yet. Too large and you need a full-time hire.